XM Support

XM Online Chat

One of the most convenient ways to contact XM broker is using online chat with 24/5 support that allows you resolve any issue most fast as possible. The main advantage of the chat is how fast XM gives you feedback, it takes for about 1-2 minutes to get answered. You cannot attach files to your message in Online chat.

Go to Support Chat: https://www.xm.com/support ,  click "Live Chat" below:

It shows the Chat as below, Click "Enter" button

If you already have an XM account, please state your account ID and click "START CHAT" button

If you are a new client, please state the infomation as below and click "START CHAT" button

After that, The chat will appear as below.

XM assistance by Email

Another way to contact support by e-mail. So if you don’t need quick answer for your question just send an email to [email protected]. We strongly recommend to use your registration email. I mean email that you used for registration on XM. This way XM will be able to find your trading account by email that you used.

XM help by Phone Numbers

Another way to contact XM is phone number. All outcoming calls will be charged according to the tariffs of the city indicated in brackets. These will vary according to your telephone operator.

Working hours: 24/5 GMT

• +501 223-6696

Which is the fastest way to contact XM?

The fastest response from XM you will get through the Phone Call and Online Chat.

How fast can i get response from XM support?

You will get immediate response if you contact XM by phone. You will be answered in several minutes if you write via Online chat.

In which language XM can answer?

XM can answer your question in 19 languages you will need.

 

Contact XM by social networks

Another way to contact XM support is Social Media. So if you have

• Twitter: https://twitter.com/XM_COM
• Instagram: https://www.instagram.com/xmglobal/
• Facebook: https://www.facebook.com/xmglobal
• Youtube: https://www.youtube.com/user/xmglobal
• Linkedin: https://www.linkedin.com/company/xm-global

You can send message to It. You can ask common questions in Social networks

XM Help Center

We have got the common answers you need at here: https://www.xm.com/faq